Taking Your Balance Back to bKash
Withdrawals follow the same wallet you deposited with, which keeps the paper trail short. Open the withdrawal tab, pick bKash, Nagad or Rocket, and enter the amount. Before anything moves we check that the payout name matches the name verified on your account — a mismatch is the usual reason a request sits with us for a check. Once that clears, the
money goes back to the wallet number on file. Nothing leaves before account verification is complete, and the cashier tells you if a step is still open.
- Open the payout tab — Sign in and open withdrawal. Your saved wallet number appears there, so you can confirm the destination before sending a request.
- Enter the amount — Type the sum you want back. The cashier shows what is actually available, including any deposit that has not settled yet.
- Match the account name — The wallet account name must match your verified name. Different spellings, or a relative's number, hold the request for a manual check.
- Track the status — We run the checks and release the money to your wallet once details line up. The cashier shows where the request stands the whole time.